Building 192-Pico Road, Kot Lakhpat, Lahore, Punjab, Pakistan
Phone: +92 321 9688933
Send us an email
If you’d like further information about Xstore and you can’t find it in our FAQs, please get in touch. Simply fill out the form, include your message, and we’ll get back to you as soon as we can.
Please read our FAQ before sending us a message.
My order hasn't arrived.
Your delivery should take no longer than 2-5 working days after the day you place your order. You can track your order directly through our store online delivery tracker from the link on your order dispatch email. If you cannot find your parcel details, or you have another query, we will be happy to help you. You can contact customer services by telephone, live chat or email.
Our website system is designed to ensure that stock levels are always accurate, and that products ordered are available. Unfortunately, there may sometimes be errors, and occasionally products which are available from our website may be out of stock in our warehouse. If this happens, we will only ship you any items from your order which are in stock. You will not be charged for out of stock items.
I e-mailed customer services, but I haven't had a reply.
Please allow at least one working day for us to deal with your query. You should also check the settings of your e-mail client or webmail account to make sure that our reply has not been blocked by your spam filter. To avoid this, you can add us to your list of friends.
Can I order online and collect in store?
Yes, you can place an order online and have it collected from your store.